Terms and Conditions

1. Agreement

These Terms and Conditions govern your access to and use of Booqself.

By creating an account, using the platform, or booking an appointment through a Booqself-powered page, you agree to these Terms.

2. About Booqself

Booqself provides appointment management software for businesses. Businesses can manage services, service options, staff or resources, availability, customers, public booking pages, and notifications.

Booqself is not the provider of the services offered by businesses using the platform. The business is responsible for the services it offers, including pricing, fulfillment, cancellations, refunds, quality, and customer communication.

3. Accounts

To use dashboard features, users may need to create an account.

You are responsible for:

• Providing accurate account information
• Keeping login credentials secure
• All activity under your account
• Ensuring authorized team members use appropriate access levels

Booqself may suspend or restrict access if we believe an account is being misused or creates risk to the platform.

4. Business Responsibilities

Businesses using Booqself are responsible for:

• Maintaining accurate service, price, availability, and resource information
• Honoring appointments created through their public booking page
• Managing cancellations, refunds, disputes, and customer support
• Complying with laws applicable to their business
• Obtaining necessary customer consent for data collection and communications
• Ensuring team members access only the information they are authorized to access

5. Customer Bookings

Customers may book appointments through public business pages powered by Booqself.

Submitting a booking request does not guarantee that the appointment is confirmed unless the business confirms it or the booking page clearly states otherwise.

Appointment details, pricing, service options, availability, and cancellation rules are controlled by the business.

6. Payments

If payment features are enabled, payment processing may be handled by third-party payment providers.

Booqself is not responsible for payment provider errors, chargebacks, bank delays, or payment disputes between customers and businesses.

Business subscriptions

Paid Booqself subscriptions are separate from payments for the services a business provides to its customers. The selected plan, currency, billing interval, applicable taxes, and charges are displayed during checkout. Review them before subscribing. Stripe processes business subscription payments.

Recurring subscriptions renew according to the selected billing interval until cancelled. An authorized billing administrator can request cancellation through the dashboard's billing controls; cancellation is scheduled for the end of the current billing period. Check the cancellation status and effective date. Contact hello@booqself.com if you cannot access those controls. Stopping use or deleting an app does not cancel a subscription.

Any trial, discount, refund commitment, or additional commercial terms must be stated in the offer or checkout applicable to your subscription. Nothing in these Terms removes mandatory refund, cancellation, or other rights under applicable law.

7. Acceptable Use

You agree not to:

• Use Booqself for unlawful, harmful, abusive, or fraudulent activity
• Attempt to access data that does not belong to you
• Interfere with platform security or availability
• Upload malicious code or harmful content
• Misrepresent your identity or business
• Use the platform to send spam or unauthorized communications
• Reverse engineer or copy the platform except as allowed by law

8. Content and Business Pages

Businesses are responsible for content they publish through Booqself, including names, descriptions, images, services, prices, policies, and public booking pages.

You retain your rights in the content you provide and authorize Booqself to host, process, and display it as needed to provide the features you use, including public pages you choose to publish. You must have the rights and permissions needed for that use. This permission does not transfer ownership of your content to Booqself.

Booqself may remove or restrict content that violates these Terms or creates risk to users, customers, or the platform.

9. Integrations

Booqself may support integrations with communication, automation, email, voice, calendar, analytics, or other third-party services.

When you enable an integration, you authorize Booqself to share the information necessary for that integration to work.

Third-party services are governed by their own terms and privacy policies.

For enabled voice or chat features, businesses are responsible for reviewing the configuration and providing notices and obtaining consent where required, including for recording. Do not use these features for emergency assistance or as a substitute for professional medical advice. Review Data and Compliance before submitting regulated information.

10. Availability

We aim to keep Booqself reliable and available, but we do not guarantee uninterrupted access.

The platform may be unavailable due to maintenance, updates, infrastructure issues, security events, or reasons outside our control.

11. Intellectual Property

Booqself, including its software, design, branding, code, and platform features, is owned by Booqself or its licensors.

You may not copy, modify, distribute, sell, or lease any part of the platform unless we give written permission.

12. Disclaimer

Booqself is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation.

13. Limitation of Liability

To the maximum extent permitted by law, Booqself will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, lost business, or service interruptions.

14. Termination

You may stop using Booqself at any time.

Subscription cancellation, account closure, and deletion of customer data are separate actions. Before closing an account, contact support about access to your records and deletion requests. Retention and applicable exceptions are described in the Privacy Policy.

We may suspend or terminate access if you violate these Terms, create risk, fail to pay required fees, or misuse the platform.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised updated date.

16. Contact

For questions about these Terms, contact:

Booqself
Email: hello@booqself.com