Data Disclosure
Understand what information Booqself may disclose, who receives it, and why.
1. Overview
This Data Disclosure page explains how Booqself may disclose information when businesses and customers use the platform.
This page is intended to make data sharing easier to understand. More details are available in our Privacy Policy.
2. We Do Not Sell Personal Information
Booqself does not sell personal information.
We do not disclose personal information to third parties in exchange for money.
3. Information Disclosed to Businesses
When a customer books through a business page powered by Booqself, appointment information is disclosed to that business.
This may include:
- Customer name
- Email address
- Phone number
- Appointment date and time
- Selected service
- Selected service option or variant
- Selected staff member or resource
- Address information when required
- Customer notes
The business uses this information to manage, confirm, prepare for, and fulfill the appointment.
4. Customer Information Shared With the Business
When a customer submits a booking request, Booqself shares the booking details with the business that owns the booking page so the business can provide the requested service.
| Information | Why it is shared |
|---|---|
| Customer name | To identify the customer and manage the booking. |
| Email address | To send confirmations, appointment updates, and business-related communications when applicable. |
| Phone number | To allow the business to contact the customer about schedule changes, service details, or appointment issues. |
| Address | To support services that require a customer location, such as home services, mobile services, or location-based bookings. |
| Selected service and service option | To let the business know what the customer requested and which price or duration applies. |
| Appointment date and time | To schedule the appointment and manage availability. |
| Staff member or resource | To assign the appointment to the correct team member, room, equipment, or business resource. |
| Customer notes | To help the business understand relevant details provided by the customer. |
Booqself shares this information only for appointment management, service delivery, customer communication, business operations, and related platform functionality.
5. Information Disclosed to Business Team Members
Businesses may allow owners, admins, staff, or other team members to access appointment, customer, resource, and service information.
The business is responsible for assigning appropriate roles and permissions to its team members.
6. Information Disclosed to Service Providers
Booqself may disclose information to service providers that help operate the platform.
These may include providers for:
- Hosting
- Database infrastructure
- File storage
- Authentication
- Email delivery
- Error monitoring
- Analytics
- Security
- Customer support
- Automation and integration processing
These providers receive only the information needed to perform their services.
7. Information Disclosed Through Integrations
If a business enables integrations, Booqself may disclose information needed for those integrations to work.
Examples may include:
- Sending appointment confirmations by email
- Sending appointment details to messaging platforms
- Connecting booking workflows to automation tools
- Sending appointment context to voice assistant or AI workflow providers
- Syncing appointment details with calendar or business tools
The specific data disclosed depends on the integration enabled by the business.
8. Information Disclosed for Legal and Safety Reasons
Booqself may disclose information if we believe it is necessary to:
- Comply with applicable law
- Respond to valid legal requests
- Protect the rights, safety, or property of Booqself, users, customers, or the public
- Detect or prevent fraud, abuse, or security incidents
- Enforce our Terms and Conditions
9. Public Business Pages
Businesses may publish public booking pages through Booqself.
Information shown publicly may include:
- Business name
- Business description
- Business type
- Public location information
- Public contact information
- Services
- Service options
- Prices, if enabled
- Staff or resources, if enabled
- Public booking availability
Businesses are responsible for deciding what information they publish.
10. Customer Choices
Customers should contact the business directly for questions about appointments, services, cancellations, refunds, or business-specific use of their booking information.
For platform privacy or data disclosure questions, customers may contact Booqself.
11. Contact
For data disclosure questions, contact:
Booqself Email: hello@booqself.com